Edwin Novel Jewelry Design

4.8 star rating Rating - based on 30 reviews & complaints
At EdwinNovelJewelryDesign.com, we are founded on one concept- to provide the finest jewelry & diamonds at unmatched prices while providing the ultimate shopping experience for our customers. All Made in USA.  
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Edwin Novel Jewelry Design Categories
Jewelry Manufacturers
Precious and Semi-Precious Gemstone Investments

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Customer Reviews, Ratings & Complaints
Review Posted 9/22/2016
Got In The Ring I Ordered & Now I Am Ready To Propose!
Jewelry by Novel does what they say and they will do it when they say they will do it. Edwin is a really hard working man and will do anything to keep his word. It is really good to say that I now have a jeweler. It is impressive how Edwin Novel m... Read More »
 
 
 
Review Posted 11/9/2019
Edwin Novel gave me a good deal and good service
My mother in-law recommended Edwin Novel to me, Nancy has been his client for over a decade. Edwin is like family to her and I felt comfortable to buy a diamond from him. Edwin Novel gave me a good diamond and a good deal. What made me write this... Read More »
 
 
 
Review Posted 11/5/2019
Topnotch products and exceptional service
Exceptional experience. They replied to my emails immediately and sent pictures to clarify questions. Smooth transaction and shipped swiftly. They never let me doubt on dealing with them. I would definitely encourage anyone to go to their site, tr... Read More »
 
 
 
Review Posted 10/31/2019
Overly satisfied
I would give Edwin novel jewelry 10 stars if I could. The ring I bought is beautiful and full of artistic detail. The diamond shines real bright both outdoors and indoors. Prompt communication and it arrived on time. I highly recommend everyone to... Read More »
 
 
 
Review Posted 10/10/2019
highly recommended
I purchased a beautiful hand-crafted necklace from this store and the process was wonderful. The merchant and I emailed back and forth and he directed me to the perfect gift. I'd highly recommend this place. Read More »
 
 
 
Complaint Posted 8/21/2019
Not as Expected is an understatement
I ordered a pair of J color SI1 clarity bezel set diamond earrings and received a pair of brown (no joke!) diamonds that they were trying to pass off as J in color. One had a chip on the face and it was set crookedly in the earring too boot! I im... Read More »
 
 
 
Review Posted 6/19/2017
great place to do business
I would recommend this place to all my friends and family wonderful customer service they answered all my questions quick and resolved all the issues that i had without any hesitation i will be leaving a review about the product once it comes in.... Read More »
 
 
 
Review Posted 4/16/2015
Great Customer Service and products.
My Husband purchased diamond stud earrings for me for Christmas a few years ago and they are gorgeous. I love that the customer service department gets back to you the same day you contact them! I plan on purchasing for myself in the future. Read More »
 
 
 
Review Posted 4/3/2015
Great customer service and excellent jewelry
I ordered some diamond earrings and was extremely pleased with the quality of the diamonds. Their customer service is excellent and very quick to respond. I highly recommend shopping with this company. Read More »
 
 
 
Review Posted 12/24/2013
Great company with really nice jewlery!
i purchased diamond stud earrings for my wife. when these earrings arrived i said wow these babies are awesome! great company, great product and great customer service. i will buy from again when i need quaility jewlery and a great price. Read More »
 
 
 
Review Posted 7/22/2013
Great customer service
I had ordered a pair of earrings for my wife as a gift, of course a couple years later she lost one of the screw backs. I emailed Novel and they promptly sent me an email letting me know they would be sending me a new pair of screw backs free of c... Read More »
 
 
 
Review Posted 5/28/2013
Great Customer Service
I lost my screw back post to my earring! They went above and beyond for the replacement! Read More »
 
 
 
Review Posted 3/20/2013
Highly Recommend!
My husband purchased a pair of 1.5 carat earrings as a gift for me. I couldn't be happier with the quality. We were both afraid to order online and feared the price was too good to be true, not at all! Great customer service and quality. They even... Read More »
 
 
 
Review Posted 10/6/2012
Beautiful earrings from Novel
Wanted to let everyone know how very happy I am with my beautiful earrings I have recently received from Jewelry by Novel. I couldn't recommend them enough, I have told all my friends that they are the ones to go to for all their diamond needs W... Read More »
 
 
 
Review Posted 4/24/2012
Great experience, would recommend
I originally purchased a pair of 3 ct diamond stud earrings from Novelle in January of 2011. Jay was fantastic to work with and delivered exactly what we were looking for. In February of 2012 my wife accidentally lost one of the earrings and was... Read More »
 
 
 
Review Posted 4/17/2012
Bad Experience
I ordered a 1ct princess cut SI3 color D diamond ring from them. I expected inclusions, of course, and when it arrived it had them. I was willing to live with it but the girlfriend wanted a bigger stone. I sent the ring back two days after I recei... Read More »
 
 
 
Review Posted 2/27/2012
Jewelry by Novel: Exceeded Customer Expectations
This was the first time that I had bought a diamond earring for my would-be wife, and it was really difficult for me to find a surprise gift that would tickle her fancy. One thing that I noticed was their high patience level in giving me a crash c... Read More »
 
 
 
Review Posted 2/21/2012
Jay came thru in a pinch
I wanted a 2 ct solitaire engagement ring but was leery about buying online sight unseen. My experience ended up being great. I was sent a awesome ring at a good price. The stone looked like they said it would. I later decided to get a custom ring... Read More »
 
 
 
Review Posted 1/17/2012
Above and beyond my expectations
I can't even begin to express how delighted I was by the service and merchandise that I received from Jewelry by Novel. Jay was extremely helpful, the shipping was quick and painless, and the studs were to die for. I bought a set of 0.66 ctw H SI1... Read More »
 
 
 
Review Posted 12/14/2011
3 stone diamond ring
I didn't think buying a Diamond ring off the internet was the smartest thing to do. But I did. My friend bought a ring from Jewelry by Novel first then I did. The 3 stone Diamond ring is just beautiful. Everything about this purchase was great. F... Read More »
 
 
 
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Additional Business Information
Hours   Our hours are 10 a.m. to 6 p.m. Monday - Friday Phone   (888) 765-4326 Address   650 South Hill Street Suite 713
Los Angeles, CA 90014
Website   http://www.edwinnoveljewelrydesign.com Email   customercare@edwinnoveljewelrydesign.com
Contact   Lisa Lee Other  
 
 
 
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