Wally B.'s review of Growthink, Inc.

Growthink, Inc.

Customer Reviews & Ratings
Complaint Posted 8/13/2012
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Growthink, You Better Think Twice
I did purchase many items from their website: My goal here is completely have you understand my experience with these folks, knowing full well yours or others could be different. After buying an item on-line, Growthink continues to barrage you with other options as to get more tools for you to use, and yes, some cost money others they throw in with the purchase of these tools. So get ready to SPEND more money. Or at least spend 5 minutes listening to David tell you, you need these tools. The stuff was delivered OK, through email and the downloads work. Most of the information was Level 1 (basic), library research stuff. In other words if you have run a business or graduated with a business degree this stuff is pretty useless. Although the template as others mentioned can help folks that do not know where to start. (But STOP THERE) Now here is where it gets interesting. I signed up for the $197 Marketing Survey and $197 Growthink investor list. Well I never got either one of these as this triggered another department to call me and try to UPSELL me on their complete services, YES $10,000 worth! Ok, I got their contract and simply asked if they could include in the contract a credit for what I already purchased ($547)(they did say on the phone they would credit me, a nice touch) well asking and getting some remedy written in the contract on my behalf pretty much stopped them cold and, it ended up we choose not to do business. Seemed changing this 8 page document was not what they wanted, although they did want the negotiated price of $6,500. Yes, they will bargain it down. Finally, I called to get my $197 (X2) refunded as I NEVER got this resource and as promised in the email NOONE ever called to set up a Q/A on these. Well now it seems the customer service person you talk to CANNOT refund the monies it must go to someone else for approval. Of course you cannot call this someone else. NOW I wait. I will be out about $300 and haven’t gotten any benefit from Growthink except to realize they seem to be in business to make/take money, not to step up and help. My advice BE CAREFUL, especially if you are desperate! These guys are pros at what they do, and what they do is help you position your idea/company for funding, while making sure they take as much as they can from you before you try the angel or VC world. NO GAURANTEES and I didn’t expect any; I just expect them to treat fellow entrepreneurs “fairer”! Funny how they forget where they came from so quickly! My gut tells me: STAY AWAY !
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Additional Business Information
Hours   Monday - Friday 8 am - 6 pm PT Phone   (800) 506-5728 Address   12655 West Jefferson Boulevard
Los Angeles, CA 90066
Website   http://www.growthink.com Email   jay.turo@growthink.com
Contact   Jay Turo, CEO & Co-Founer Other  
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