Rob R.'s review of HID Nation

HID Nation

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Complaint Posted 12/19/2015
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Sent defective Merch and refused to send replacement
HID Nation sent me an HID Kit for my 2012 F350 for $49.When we installed it we found that high beams on one side did not work. Called the company and asked for a replacement bulb, they refused since I did not purchase their optional warranty at additional cost. I called 3 more times and talked to three different people. Each told me they would send a replacement bulb for additional cost. I explained I already paid for it & it was damaged when I got it in the mail. They said too bad, should have bought the warranty. I asked why I should have to pay twice for a bulb, they basically told me too bad. DO NOT BUY FROM THIS COMPANY, THEY SEND NON WORKING MERCHANDISE AND THEN REFUSE TO STAND BEHIND IT
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Additional Business Information
Hours   Monday - Friday 9:00am - 5:00pm Phone   (888) 250-8758 Address   17870 Newhope Street Suite 104-502
Fountain Valley, CA 92708
Website Email
Contact   Mike Jones Other  
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