Direct Protect Warranty

2.3 star rating Rating - based on 6 reviews & complaints
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Direct Protect Warranty Categories
Extended Supplemental Warranty Programs
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Customer Reviews, Ratings & Complaints
Complaint Posted 5/22/2010
Review 5/22/2010
I literally had to sit in front of their office on 15491 RedHill avenue over there to get my complaints resolved. This is worse than signing up for a fitness club that takes out money out of your checking account... They do not want to give you ba... Read More »
Complaint Posted 1/26/2010
Review 1/26/2010
Do your checking BEFORE you deal with a company that sells warranty, so you don't have to eat it later -- or file complaints out of frustration.

This company does not sell you the warranty. there is no service department. the same small group o... Read More »
Review Posted 11/11/2009
Review 11/11/2009
I recently got a call from DPW about my warranty on my car. I had a call earlier in the week and was at work and could not talk at that time, so i asked the agent to call me back. Later that evening i received a call and I listened to the presenta... Read More »
Complaint Posted 10/22/2009
Review 10/22/2009
My independent evaluation of this company is solely my opinion and based upon my experience with the company's phone representatives that offered warranty product on my Chrysler. Others experiences with the company may differ from mine.
After rec... Read More »
Review Posted 6/12/2009
Review 6/12/2009
With as much bad publicity going on within the auto warranty industry I wanted to chime in with my experience with DPW...this company has gone well beyond what I expected when I had a claim that was being denied. The customer service people called... Read More »
Complaint Posted 2/5/2009
Review 2/5/2009
Have you ever received the "second notice to renew your car warranty" phone calls? This company is the source. After getting them several times on my 11 year old daughters cell phone that is listed on the national do not call list, I finally went... Read More »
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Additional Business Information
Hours   Phone   (800) 878-1869 Address   17595 Harvard Avenue Suite C-3800
Irvine, CA 92614
Website Email
Contact   Bryan Mayholm Other  
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