Patrick B.'s review of Hyundai Motor Finance

Hyundai Motor Finance

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Complaint Posted 2/5/2020
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HOW ON EARTH DO YOU MAKE A PAYMENT??
I'm not kidding - I have literally tried 7 times to add an account to the Hyundai Motor Finance page - following all instructions, using my account number and VIN number and for whatever reason it refuses to add my car to make a payment. I've literally tried the automated phone line 5 times and when it gets to my "voice recorded" approval it says I'm sorry we can't process your payment - please try again. I've literally called the customer service line 5 times which sends me to a black hole of silence in which no one ever picks up. Longest I've waited was 22 minutes and then the phone just hung up. HOW THE HELL AMD I SUPPOSED TO PAY????
 
 
 
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Additional Business Information
Hours   Phone   (800) 523-4030 Address   3161 Michelson Drive, Suite 1900
Irvine, CA 92612
Website   http://www.hmfcusa.com Email   rKirkreit@hcamerica.com
Contact   Richard Kirkreit Other  
 
 
 
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