Customer Reviews & Ratings
Review Posted 9/22/2019
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Shaun Panochit was nothing short of amazing!
I had the fortunate pleasure of having Shaun Panochit as my Loan Officer. He provided one of the best customer experiences I have ever had. The amount of care and detail he provided whenever I had a question was astonishing. He even talked me off the ledge when I threatened to back out at the 11th hour. The most impressive thing to me was the continued excellent service he provided even after the loan was finalized. Since then my loan has been sold to another company but I guarantee if I contacted him today he would be there for me. 5+ stars for Shaun. Unfortunately I had the exact opposite experience with the the Sr. Loan Officer Lila Gomez. She was mostly unresponsive during the entire process and didn't seem to care It came down to the last day to sign to lock in my rate and she was responsible for organizing a meeting between myself and the appraiser. I was not contacted by her that entire day. I left work early for my scheduled appointment and the appraiser never showed.
 
 
 
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Additional Business Information
Hours   Monday - Friday 9-5p.m. Phone   (714) 263-1600 Address   1100 Town and Country Rd, Suite 1250, Office 1206
Orange, CA 92868
Website   https://www.primechoicefunding.com/ Email   kmckay@primechoicefunding.com; info@primechoicefunding.com
Contact   Keith McKay Other  
 
 
 
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