Michael S.'s review of Nationwide Relocation Services

Nationwide Relocation Services

         
Customer Reviews & Ratings
Complaint Posted 4/23/2012
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Absolutley Horrible. Stay Away
Both sides of the move were severely delayed and took much longer than any of the movers had in my previous 3 moves. VERY unprofessional labor that made my wife uncomfortable. No communication of where my belongings were at any given time. Finally delivered 8 days beyond the delivery window after blowing 2 earlier promise dates. Much damage to our belongings, No empathy or caring from customer service. Going through the claims process now and don't expect much out of these people. If they had a negative star rating I would max it out. This was our 4th family move and we have never had a problem. Do not use these people.

Update 5/1/12. Found more damage, noted missing power tool, Dyson vaccuum cleaner. They sucked so bad loading I could not be there when they finished. Don't make that mistake. Get a legible copy of everything. Mine are not. Never got a call from anyone. (And don't wish to remain anonymous should they post a reply to that effect).
 
 
Business's response - by Office of the Presidenton 5/3/2012
We regret to hear of your expressed displeasure in your recent interaction with our company in coordinating your relocation as well as the delay occurrences that may have caused any inconveniences. Unforeseen circumstances are liable to occur, given the nature of the moving industry, causing delays in pick up/delivery of your shipment. All dates requested are estimates and are picked up and delivered within reasonable dispatch and reasonable time. We make every effort in performing our customers' moves within the requested moving dates as contracted and try to accommodate our customers despite circumstances that occur beyond our control but unfortunately at times our efforts prove futile. We regret any inconvenience this may have caused. Our team at Nationwide Relocation Services apologizes for failing to meet your expectations and displeasure with your overall moving experience. Our records indicate a claim form was a sent to be completed and returned to our office for processing. We strongly recommend you submit this and all necessary requirements as soon as possible as we would like the chance to address your concerns. We value you your shared feedback and appreciate your business. You may contact our office in regards to this response at 1-888-219-7171. Sincerely, Nationwide Relocation Services
 
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Additional Business Information
Hours   Phone   (888) 750-6683 Address   6245 Powerline Rd., #202
Fort Lauderdale, FL 33309
Website   http://www.nationwiderelo.com Email   customer.service@avlhq.com
Contact   Aldo Disorbo Other  
 
 
 
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