Complaint
Posted 3/1/2018
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/01/18
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OPA LOCKA, FL
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Horrible Customer Service practices
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This company is ridicouls. Routes calls to different reps with out letting you finish a sentence and release calls on customers. Do not want to help and should not be allowed to practice business! Carmen Green, the only person who can handle my ac... Read More »
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Complaint
Posted 1/11/2014
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 01/11/14
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Review
Posted 10/2/2012
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2 Reviews
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0 Question
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63 Profile Views
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0 Answer
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Trustlinker since 10/02/12
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Terrible Customer Service
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I did try to resolve a minor debt with them back in the beggining of the problem. The agent that was assigned to my account was Mark Ross who was very unprofessional, he did not explain to me the options I had to resolve the problem. He made me be... Read More »
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Complaint
Posted 10/20/2011
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1 Review
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0 Question
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139 Profile Views
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0 Answer
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Trustlinker since 10/20/11
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Review 10/20/2011
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I do not know if the fault is the collection agency or the hospitals but there is no excuse for the rude, unprofessional manner of this company. Every three months I get phone calls asking to resolve a payment that insurance took care of. There is... Read More »
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Complaint
Posted 9/21/2011
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1 Review
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0 Question
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153 Profile Views
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0 Answer
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Trustlinker since 09/21/11
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Review 9/21/2011
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I received a call from this company in regards to an emergency room visit by my son with a balance of $700. They said if I paid the balance it would not reflect my credit and I said that would be great but....I was told that sarcasm would not pay... Read More »
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Complaint
Posted 5/27/2011
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1 Review
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0 Question
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178 Profile Views
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0 Answer
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Trustlinker since 05/27/11
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Review 5/27/2011
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Got a call from this company yesterday and again today. The woman that called today, Lucy Parks, was threatening.
Did my own research and found the true identity of these scammers.
Their website is: www.cibflorida.com
Legal Name COLL... Read More »
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Review
Posted 4/29/2011
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1 Review
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0 Question
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156 Profile Views
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0 Answer
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Trustlinker since 04/29/11
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Ft Lauderdale, FL
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Review 4/29/2011
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This outfit are a disgrace to the industry and should be investigated. I accept that maybe sometimes collection agencies have a tough job but this outfit are a joke. I was contacted about a bill not due, it was a doctor bill my insurers paid nearl... Read More »
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Complaint
Posted 4/2/2010
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1 Review
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1 Question
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352 Profile Views
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1 Answer
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Trustlinker since 04/02/10
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Boca Raton, FL
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Review 4/2/2010
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This had to be the rudest most unprofessional collection agency out there. The phone rep was rude and useless as far as being able to provide back-up on the "claimed" amount do. When they requested I send a check copy to prove payment (almost 4 mo... Read More »
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Complaint
Posted 2/16/2010
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1 Review
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0 Question
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215 Profile Views
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0 Answer
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Trustlinker since 02/16/10
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Alva, FL
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Review 2/16/2010
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This is the worst collection company I have ever had the pleasure of dealing with. The customer service rep was rude, unhelpful, and just plain nasty to me and my spouse. Read More »
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